Info & Return Policy

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General Information
bulletF.O.B. Paterson, New Jersey
bulletOrders will be processed as received. All verbal orders are considered firm.
bulletChanges/Cancellations must be made same day order is placed and are subject to production approval.
bullet

All goods are cut to order. Orders cannot be changed or cancelled once the fabric has been cut. After the fabric has been cut, the customer is responsible for paying for the order in full.

bulletChanges/Cancellations on Next Day orders are not accepted. Customer is responsible for the goods.
bulletAll additions must be made as a new order to be shipped separately.
bulletOrders for specialty items (chaircovers, accessories, placemats, etc.) and custom sizes (any size not listed on this price sheet) cannot be cancelled once production begins.
bulletSpecialty items and large velvet orders require additional lead-time.
bulletTablecloth Company is not responsible for late deliveries due to freight carrier.
bulletNotify carrier immediately if boxes are opened or damaged.
bulletTablecloth Company is not responsible for variations due to dye-lot differences.
bulletSizes for products are cut sizes. Finished product is slightly smaller.
bulletAll goods come standard with a merrowed/surged finish.  A 1/4" rolled hem is available at an additional charge.  Hemming is an additional $3.50 per dozen for napkins 20x20 and smaller. For napkins larger than 20x20, add $5.00/dozen. For all other items add 10% hemming surcharge.
bulletAll skirting that is 29/30" high must be ordered in multiples of two: same size, fabric and color.
bulletAll fitted cloths must be ordered in multiples of two: same size, fabric and color.
bulletAll 7x105 ties must be ordered in multiples noted on price sheet.
bulletAll bagels must be ordered in multiples noted on price sheet.
bulletThere will be a one-time non-refundable template charge of $15.00 for specialty chaircovers, odd-shaped tablecloths and any other item that requires a special pattern.
bulletPatterns will not be matched on seamed cloths
bulletTablecloth Company is not responsible for typographical errors.
bulletAll prices and terms are subject to change without notice.
bulletNeon Colors in Polyester add 15%, rounded up to the nickel.
bulletAfter washing, placemats may require pressing to re-bond the PellonŽ adhesive.
bulletWhen ordering chaircovers that require a special pattern or other custom-shaped items, final quantity may vary.
bulletOut of stock goods ship when available under a separate sales order number.  No orders held for out of stock items.
Terms
bulletNet 30 days with approved credit; VISA, MasterCard, Discover Card and American Express accepted. All other orders shipped prepaid.
bulletReturned check charged $25.00.
bulletReturned check charges will be billed to the credit card number on file.
bulletOverdue balances charged 1 ˝% per month.
Return Policy
bulletAll claims must be made within 10 days of receipt of goods.
bulletNo returns will be processed without a Return Goods Authorization (RGA) number.
bulletAll returns subject to approval.
bulletAll items must be returned with a copy of the packing slip or invoice.
bulletRestocking fee of 50% on standard sizes for incorrect orders placed by customer. Customer is responsible for shipping return.
bulletRestocking fee of 75% on custom sizes for incorrect orders placed by customer. Customer is responsible for shipping return. A custom size is any size that does not appear on this price sheet.
bulletNo even exchanges. Everything must have appropriate paperwork and be billed. Credits are issued when incorrect merchandise is returned and inspected.
bulletNo returns on elasticized rounds, Kare-ezeŽ products, skirting, placemats, runners, chair covers, chair cover accessories, tray stand covers, hemmed products, aprons,  yardage, or velvet products.
bulletIf Tablecloth Company makes a production or shipping error, we will issue a call tag and correct the error.
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800-227-5251 or 973-942-1555

info@tablecloth.com

Home About Us Contact Us Info & Return Policy Forms Fabric Selection New Items Product Line Tradeshows Washing Instructions Site Map Related Sites Health Care Items Linen$ For Le$$ Special Offer Our Products